1. Free cancellation window
Cancellations made at least 5 days before check-in are eligible for free cancellation.
Refund timing may depend on your payment method and bank processing times.
Policy
Cancellation Policy
These cancellation rules apply to direct bookings at Strai Cabin.
2. Late cancellation
For cancellations made inside the free cancellation window, any retained amount is communicated in advance during booking confirmation.
Date changes are handled based on availability and may not always be possible for peak periods.
3. No-show and early departure
If guests do not arrive on the confirmed date without notice, the reservation may be treated as a no-show.
Early departure after check-in does not automatically qualify for partial refunds.